+ SAAS, ACCOUNTING, LEGAL

Train teams that deliver expert service.

Your clients expect every interaction to reflect your organization's expertise. PETE helps technology and professional services teams onboard faster, scale institutional knowledge, and deliver consistent client service across every account.

Answers on every shift

Available on any device, anywhere

━ THE PETE FRAMEWORK

From onboarding to exceptional client outcomes

Everything your teams need to build expertise, serve clients with confidence, and grow your business.

01 / TRAIN

Accelerate time-to-productivity

Help new hires become productive faster with structured learning built around your organization's expertise.

  • Turn internal documentation, SOPs, and playbooks into engaging courses
  • Standardize onboarding across every team and office
  • Validate readiness with knowledge checks and simulation practice
  • Track learning progress and compliance
02 / PRACTICE

Prepare for real client conversations

Build expertise before employees meet with clients through realistic practice and personalized feedback.

  • Roleplay sales calls, client meetings, and customer support conversations
  • Practice objection handling and difficult client situations
  • Reinforce company playbooks and communication standards
  • Prepare account managers and client-facing teams for real-world scenarios
03 / PERFORM

Put institutional knowledge to work

Give employees instant answers to work-related questions so they can deliver consistent client service every day.

  • Give teams instant answers to policies, processes, and internal documentation
  • Capture knowledge from subject matter experts and make it accessible across the organization
  • Keep everyone aligned as products, services, and regulatory requirements evolve
  • Reduce interruptions for managers and senior team members

TRUSTED BY TECH AND PROFESSIONAL SERVICE COMPANIES AROUND THE WORLD

━ IN PRACTICE

How tech and professional services teams use PETE

As your organization grows, sharing expertise becomes just as important as hiring great people.

Onboard new hires faster

Help new hires ramp up faster with structured onboarding, role-specific learning, and guided practice based on your organization's own playbooks.

Scale institutional knowledge

Capture the expertise of experienced employees and make it available to every employee, reducing knowledge silos and ensuring consistent execution.

Reduce interruptions for subject matter experts

Instead of answering the same questions every day, senior team members can focus on higher-value work while PETE provides instant answers.

Deliver consistent client experiences

Standardize processes and service delivery so every consultant, account manager, and customer support agent delivers the same high-quality client experience.

━ THE PLATFORM

One platform for training and performance

Everything your teams need to learn, practice, and deliver exceptional client service.

━ FAQ

Frequently asked questions

Can't find what you're looking for? Talk to our team ->

How long does it take to get started?
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Most organizations can begin creating training right away using existing documentation, playbooks, SOPs, client processes, and internal knowledge. Simply upload your content and PETE helps transform it into engaging learning experiences.

Can PETE support onboarding and ongoing training?
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Yes. PETE supports the entire employee lifecycle, from onboarding new hires to ongoing learning and professional development. Create learning paths for role-specific onboarding, product updates, regulatory changes, new service offerings, and continuing education to help teams stay aligned as your business evolves.

Can we create training for different roles?
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Yes. You can create role-specific learning paths for sales teams, customer success, support, consultants, accountants, attorneys, operations, managers, and more. Every employee receives training that's relevant to their responsibilities.

Can PETE support remote and distributed teams?
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Yes. Whether employees work remotely, across multiple offices, or on client sites, PETE delivers a consistent learning experience on any device. Teams can complete training, practice client conversations, and get instant answers from any device.

Can employees access PETE from their phones?
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Yes. PETE is mobile-friendly, making it easy for employees to complete training, participate in simulations, and ask work-related questions from wherever they are. This is especially valuable for distributed teams and employees who don't regularly work from a desk.

Can PETE help employees practice client conversations?
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Yes. Employees can practice onboarding calls, client meetings, customer support conversations, and other real-world scenarios through avatar simulations that provide personalized one-on-one feedback.

+ SAAS, ACCOUNTING, LEGAL

Turn your organization's expertise into your competitive advantage

See how PETE helps technology and professional services organizations onboard faster, scale institutional knowledge, and deliver consistent client experiences.

GET IN TOUCH

Let's get started

Tell us about your business, so we can connect with you right away.