+ FIELD SALES, CUSTOMER SUPPORT

Train teams that customers remember.

Give your sales and customer-facing employees the training, practice, and support they need to create great first impressions and lasting customer relationships.

Answers on every shift

Available on any device, anywhere

━ THE PETE FRAMEWORK

From first day to everyday customer conversations

Everything your teams need to learn faster, perform better, and deliver exceptional customer experiences.

01 / TRAIN

Create product experts

Help every employee understand your products, services, processes, and brand from day one.

  • Turn product guides, playbooks, and SOPs into engaging courses
  • Standardize onboarding across every team and location
  • Validate readiness with knowledge checks and simulation practice
  • Track learning progress and completion
02 / PRACTICE

Win more customer conversations

Give teams the opportunity to practice before speaking with real customers.

  • Practice sales pitches, product demos, and discovery calls
  • Handle objections with confidence
  • Navigate difficult customer conversations
  • Receive personalized feedback after every roleplay
03 / PERFORM

Deliver exceptional customer experiences

Give your teams instant access to trusted company knowledge at the point of work.

  • Find accurate product and policy information instantly
  • Keep everyone aligned with the latest updates
  • Reduce interruptions for managers and subject matter experts
  • Deliver faster, more consistent customer experiences

TRUSTED BY CARE FACILITIES ACROSS THE WORLD

━ IN PRACTICE

How sales and customer-facing teams use PETE

Customer expectations change quickly. Products evolve. Policies get updated. PETE helps every sales and customer-facing employee stay informed and confident.

Reduce time-to-productivity

Transform onboarding documents, product guides, and playbooks into engaging learning experiences that help new hires become productive sooner.

Improve customer conversations

Ensure every employee communicates with accurate product knowledge, follows your company's standards, and represents your brand consistently across every interaction.

Turn product knowledge into business results

Help employees build the product knowledge they need to sell with confidence, resolve issues faster, and deliver better customer experiences.

Keep every team aligned as your business evolves

Roll out updates to products, pricing, promotions, and internal processes so every employee is working from the latest information.

━ THE PLATFORM

One platform for training and performance

Everything your teams need to learn, practice, and perform at their best.

━ FAQ

Frequently asked questions

Can't find what you're looking for? Talk to our team ->

How long does it take to get started?
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Most organizations can start building training right away using their existing product documentation, sales playbooks, SOPs, knowledge base articles, and onboarding materials.

Can PETE support onboarding and ongoing product training?
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Yes. You can create learning paths that guide employees from onboarding through continuous learning. Assign required courses, issue certifications, set due dates, and automatically enroll employees when products, services, or processes change.

Can we create training for different customer-facing roles?
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Absolutely. You can create role-specific learning paths for field sales, inside sales, customer support, customer success, account managers, or any customer-facing role.

Can PETE support distributed sales and support teams?
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Yes. Whether your employees work remotely, in the field, or across multiple offices, PETE delivers a consistent training experience on any device. With a mobile-friendly platform, sales reps and customer-facing teams can complete training, practice conversations, and get instant answers wherever work takes them.

Can PETE help employees practice customer conversations?
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Yes. Employees can practice sales calls, customer support conversations, and objection handling through avatar roleplays that provide personalized one-on-one feedback. They can also walk through software simulations to learn CRMs and internal systems before using them with customers.

+ FIELD SALES, CUSTOMER SUPPORT

Turn every customer interaction into an opportunity

See how PETE helps sales and customer-facing teams deliver consistent experiences that build trust, strengthen relationships, and drive growth.

GET IN TOUCH

Let's get started

Tell us about your business, so we can connect with you right away.